Grand Central Apartments, located near Kings Cross Station, comprises a 22-storey tower with 68 apartments designed with rental tenants in mind. Zephyr’s involvement focused on aligning services to the lifestyles and needs of these tenants, contributing to the evolving standards of rental driven developments.
Building for Rental at Grand Central Apartments
The Challenge
Shifting Focus to Rental Tenants
Adjusting our approach to more closely address the needs of tenants in the rental sector, especially for this luxury offering, required a careful balance.
01
Providing Useful Tenant Resources
Recognizing the fluid nature of rental living, we saw the importance of creating accessible guides to help tenants quickly feel at home.
02
Coordinating with Construction
Delays in the build phase led us to adapt our system testing to fit within the construction timeline, ensuring everything was ready for residents.
03
Our Solution
Support for Letting Agents
A key part of our strategy was to support letting agents, enabling them to prioritise the tenant experience. By streamlining property information and issue resolution processeses the investors would be confident of tenant retention and financial return.
Intuitive Resources for Tenants
To ease the transition for tenants, we developed clear guides and videos about the apartments. These resources were created to be straightforward and helpful, assisting tenants in settling into their new environment more comfortably.
Conclusion
At Grand Central Apartments, our approach was guided by the aim to support rental tenants effectively. By developing tenant-friendly resources and ensuring a smooth handover process, we hoped to contribute positively to the build-to-rent sector. Grand Central Apartments represents our commitment to enhancing living experiences for tenants and supporting the overall success of rental developments.
Key Facts
Location: London, NW1
Sector: Residential Rental
Services: Strategy, Resident Videos and information, system testing, defects management
Size: 69 Residences
Team
Developed by: LBS Property
Building Manager: Rendall and Rittner
Agents: JLL
Duration: 1 year
Interested?
Zephyr can offer you a service which is tailored to your needs. We’d love to hear from you and provide you with more detail on how we can help.